All Systems Operational
Canary Service Operational
Canary App Operational
my.canary.is Operational
canary.is Operational
help.canary.is Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 27, 2020

No incidents reported today.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020
Resolved - Our team has been able to implement a fix for the subset of users that were impacted. Any videos which had a delay in processing should now be available within the Canary app. If you are continuing to experience any difficulties, please contact our support team at support@canary.is.

Thanks again for your patience while we worked to resolve this issue.
May 19, 20:11 EDT
Identified - Our engineers have identified the issue and are actively working on implementing a fix. All devices should now be creating and uploading new video that is available within the Canary app. Our team is continuing to work towards restoring any missing videos for users that were impacted.
May 19, 10:22 EDT
Investigating - Our engineers are investigating reports of delays in video playback and accessing Timeline events within the Canary App and Web App that is impacting a subset of our users. We are working towards a complete resolution to this issue and will post on our status page as we receive updates.
May 19, 10:10 EDT
May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.

May 13, 2020

No incidents reported.