All Systems Operational
Canary Service Operational
Canary App Operational
my.canary.is Operational
canary.is Operational
help.canary.is Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 23, 2019

No incidents reported today.

Jul 22, 2019

No incidents reported.

Jul 21, 2019

No incidents reported.

Jul 20, 2019

No incidents reported.

Jul 19, 2019
Resolved - The previous issues impacting Canary services has now been resolved. If you are still encountering any issues please contact our support team by sending an email to support@canary.is.
Jul 19, 23:30 EDT
Investigating - Our engineers are investigating an issue that is causing a delay in video playback and accessing Timeline events within the Canary App and Web App that is impacting a subset of our users. We are working towards a resolution to this issue and will post here once everything is back to normal.
Jul 18, 11:48 EDT
Jul 18, 2019
Resolved - This incident has been resolved.
Jul 18, 11:10 EDT
Monitoring - Our team has identified the issue and has begun implementing a fix. There may still be a delay in video playback as we work towards a complete resolution.
Jul 17, 20:00 EDT
Investigating - Our engineers are investigating an issue that is causing a delay in video playback and accessing Timeline events within the Canary App and Web App that is impacting a subset of our users. We are working towards a resolution to this issue and will post here once everything is back to normal.
Jul 17, 17:12 EDT
Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019
Resolved - This incident has been resolved.
Jul 12, 10:41 EDT
Update - We are continuing to monitor for any issues impacting video playback and accessing Timeline events. At this time we believe all issues should be resolved. If you are still experiencing these issues please contact our support time by emailing support@canary.is.
Jun 28, 12:07 EDT
Monitoring - Our engineers are monitoring an issue that is causing a delay in video playback within the Canary App that is impacting a subset of our users. We are working towards a complete resolution to this issue and will post here once everything is back to normal.
Jun 26, 10:19 EDT
Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.