Our team has confirmed that a fix has been implemented, and all functionality should now be restored. If you are continuing to experience any issues, please contact our support team via our Help Center: https://help.canary.is
Posted Jun 04, 2021 - 17:43 EDT
Identified
An issue has been identified that is impacting functionality for a subset of Canary accounts. Our engineering team is actively working on resolving these issues. During this time, you may experience inconsistent Watch Live, Video Playback, and errors during setup.
We will post further updates here while we work towards a resolution. Thanks in advance for your understanding, and sincere apologies for any frustrations this may cause.
Posted Jun 04, 2021 - 16:15 EDT
This incident affected: Canary Service and Canary App.