Investigating Reports of Service Issues
Incident Report for Canary
Resolved
Stability to Canary services have been fully restored.
Posted 6 months ago. Jan 06, 2018 - 11:37 EST
Update
Stability to most services have been resolved, but we are continuing to see some issues affecting Watch Live for a subset of our user base. We appreciate your patience while our engineering team continues to work towards a full resolution.
Posted 6 months ago. Jan 05, 2018 - 16:32 EST
Update
We are continuing to see issues that are affecting a subset of our user base. This may cause issues with Watch Live, changing device modes, and connectivity for Canary devices. We appreciate your patience while our team works towards a resolution.
Posted 7 months ago. Jan 05, 2018 - 08:52 EST
Identified
We have identified the root cause of the issue, and are working towards a complete resolution. We appreciate your patience, and again apologize for any inconvenience this may have caused.
Posted 7 months ago. Jan 04, 2018 - 14:04 EST
Investigating
We are continuing to see issues that are impacting Canary services. We are investigating the root cause, and will post any additional updates here.
Posted 7 months ago. Jan 04, 2018 - 13:21 EST
Monitoring
We have implemented a fix that should resolve the issues some users were experiencing with Watch Live and device connectivity. We will continue to monitor to ensure everything is resolved.
Posted 7 months ago. Jan 04, 2018 - 12:45 EST
Identified
We have identified the issue that is affecting Canary services for some users, and are in the process of implementing a fix. We appreciate your patience and apologize for any inconvenience this may have caused.
Posted 7 months ago. Jan 04, 2018 - 11:57 EST
Investigating
Our engineers are currently investigating an issue that may affect Watch Live and Canary device connectivity.
Posted 7 months ago. Jan 04, 2018 - 11:23 EST